Client stories
Owners describe specific engagements — what arrived late, what surprised them, and which charts changed the next decision.
Franchise Performance Report
“We finally saw which two beach locations were quietly carrying labour costs that the city units would never tolerate. The draft still needed one correction on our festival week data, but the final briefing gave our partners a shared ranking they could argue about with facts.”
Monthly Franchise Scorecard
“The scorecard arrives on the same weekday each month, which matters more than fancy visuals. Our franchisees stopped claiming the rules changed every review.”
Location Performance Audit
“The audit on our Phuket unit was blunt about weekend staffing. I had hoped the issue was marketing; the numbers pointed elsewhere, and that saved us a pointless campaign spend.”
Owner Briefing Session
“We walked into the partner meeting with a one-page outline instead of twelve conflicting spreadsheets. The session itself ran long because we kept debating next steps — which was the point.”
Franchise Performance Report
“Neuron Gridbase did not try to sell us software. They took the exports we already produce and returned charts our board could read in Thai and English without a translator present.”
A café franchise with units from Ao Nang to Phuket commissioned a Franchise Performance Report after two partners disagreed about labour costs. The group already exported monthly sales and hours from a shared workbook; the problem was presentation, not collection.
We ranked all eight locations on labour percentage and weekday sales density, then flagged two beach units whose festival weeks had been mixed into ordinary months. After relabelling those weeks, the ranking shifted and the partners agreed to trial shorter evening shifts at one site for a single quarter.
The mild reservation from their operations lead was timing: draft feedback arrived during Songkran week, which compressed their revision window. The final briefing still landed before the partner call.